Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is 7–15 business days, depending on the destination and shipping carrier.

Please note that delivery times are estimates and may vary due to external factors beyond our control.

Shipping Costs

We proudly offer FREE shipping worldwide on all orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking details.

Shipping Delays

Shipping may occasionally be delayed due to customs clearance, holidays, weather conditions, carrier issues, or high order volumes. We appreciate your patience and understanding in such situations.

Incorrect Shipping Address

Please make sure your shipping address is accurate and complete before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Stolen Packages

Once a package is marked as “Delivered” by the shipping carrier, we are not responsible for lost or stolen packages. However, we will do our best to assist you in contacting the carrier and resolving the issue.

Contact Us

If you have any questions regarding your shipment, please contact us at:

Email: pethubpro@gmail.com